Thursday, October 8, 2015

Xinhua News Agency questioned the caller operators are charging fraud does not

Photo: network A private report showed that 70 women respondents

"Mobile phone caller ID" refers to the phone call, display the caller ID function. Reporters found that around operators not only has never disclosed the "caller ID" cost basis, and the standard. Meanwhile, the "caller" charge is not necessarily true. To tamper with "caller ID" implementation "Telecom scam" losses incurred as a result, operators are almost never take responsibility.

Industry experts have questioned, along with more than 10 years to raise the level of, "caller ID" the actual cost has been reduced, fees and costs out of line.

Different cities, different operator fees vary

Most mobile phone users are opening "caller ID" service, to prepare, selectively answering calls. "Xinhua viewpoint" reporter found that phone "caller display" feature, different cities, different operators ' charges vary.

China Mobile, a staff member told reporters that the "tone" in expensive packages such as, most containing "caller ID" service, without additional charge. Unicom in Tianjin Nankai District Office, the reporter saw 14, 18 Yuan, 28 Yuan cheap local packages free of charge the "caller ID" service.

But many packages of "caller ID" service surcharge. Reporters found that Hohhot, China Unicom "new travel packages in the world", Shenyang of China Unicom, "new power chat package", and does not contain a "caller ID" service. Shenyang, Changchun, Taiyuan and other moves company, does not contain a "caller ID" for local packages, opening amount needed to pay fees ranging from. Official website shows that China Unicom "4G national combination package", opened "caller ID" is paid 6 Yuan a month.

It is understood that the mobile phone "caller ID" early days of liberalisation, China Mobile and China Unicom have provided free "caller ID" service, then provide this functionality in some areas began charging users.

To regulate the fees, the Ministry of information industry on May 15, 2000 issued on some mobile phone tariff notice, starting from June 1, mobile phone caller ID display rate limit is 10 Yuan/month, specific criteria defined by mobile communication enterprise, reported to the Ministry of information industry executive. Following the publication, around the different initiatives, which provide free mobile calling number display function to the user companies are starting to charge, such as moving companies in Henan province from free to charge 6 Yuan a month.

Guangdong Province, Vice President of the Internet society, AI vector consulting CEO Chang said that from a global perspective, telecommunications operators in many developed countries are not the "caller ID" service fee on the basis even in the packages are not marked separately. More than in the United States, and Australia and other countries attending the Chinese students said handling package at no extra charge in the local "caller ID" or in packages that included "caller ID" feature "caller ID" belongs to the default service provided by the operator.

Monthly fees can be purchased hundreds of megabytes flow and the rate out of line with costs

Reporters discovered that many packages separately opened "caller ID" feature needs additional charge 10 Yuan a month, equivalent to the purchase of 100M mobile, "come on." 6 Yuan, 10 Yuan a month phone "caller ID" is the embodiment of telecom cost?

Former President of the China Mobile Research Institute, telecommunications experts said Huang Xiaoqing, TORs, the signaling network and switches are a must, but almost no extra footprint of the calling number, signaling only costs. Average of each call, the cost is almost negligible.

Who worked at the communications equipment maker Lucent Technologies in the telecommunications industry said Zhou Dajian, more than 10 years ago, "caller ID" immature technology, high cost, operators charge a certain level of legitimacy. But under the conditions of today's technology, "caller ID" is the standard feature of communications equipment, both operators to use this feature, the device will bring. Operators with "caller ID", have no extra cost.

Zhou Dajian said if connected calls, calls the switch must pass numbers on both sides, "caller ID" only after receiving calling number, electric switches, to pick up cell phone transmissions. The whole process is controlled by software, no need to add hardware devices such as switches. Meanwhile, the data exchange process is very simple, to control channel occupying very small, almost no additional cost. "Fees are still quite reasonable if more than 10 years ago, today's technology under the condition of receiving ' caller ID ' is obviously unreasonable. "Zhou Dajian said.

"Caller ID" is linked to the cost issues, General Manager of a provincial branch of China Telecom, "said caller ID charge" costs of the specific charge is not entirely on the basis of technical, but operator means a flexible pricing, "in fact, we do not know much ' caller ID ' how much of the cost. "

An operator of Tianjin operations staff told reporters that, strictly speaking, the "caller ID" implementation process does not yield any additional costs, but operators spent on construction of base stations, the network will incur huge costs, operators need to "caller ID" to recoup the cost of investment and does not need to cost price corresponds to one by one.

"The ' caller ' is that most users will need the ' service ', its price should not deviate from the actual cost too much. If the actual cost is very low, this charge should be canceled. "Zhongguancun mobile Internet industry association Deputy Secretary General Li Sujing says," with the arrival of the mobile Internet, operators should also be further optimizing the structure of income and business structure, should not be ' caller ID ' ' original fees ' reliance. "

But the telecommunications industry Kan Kaili, a Professor of Economics and management, Beijing University of posts and telecommunications of experts believes that Telecom tariffs should be "reckoning". "Caller ID" is the carrier part of the overall fee does not necessarily need to follow the true cost pricing. If operators overall profit is reasonable or even lose money and overcharged "caller ID" make up the total cost is also acceptable; if carriers overall profit margins are very high, is required by government regulation, market competition, makes carriers product prices back to reasonable status.

Fee-only no fidelity, no accountability?

Although some users as "caller ID" pay, but the "caller" of authenticity is not satisfactory.

"In recent years, China's annual" Telecom scam "for hundreds of thousands of users billions of Yuan in losses. In recent years the ' telecom fraud case, tampering with the number crime accounted for more than 90%. "The Tianjin Municipal Public Security Bureau Deputy Director Li Jianman Toray Industries said many criminals tampered with CLIR, simulating judicial organs, such as the telephone, luring victims to transfer money into so-called" security accounts ", then for fraud purposes.

According to the Beijing posts and telecommunications University Professor Peng Yang introduced, fraud phone basic VoIP, changed link in the outside, came outside the General number, operators will indicate what number in the territory.

Huang Xiaoqing believes that "changed scam" operators is not without responsibility--fraud phone number must be modified from outside the port of entry in the country, access to communication networks, some operators are poor management, resulting in many modified telephone was not blocked. In addition, in the process of investigation, also found that the operator staff was "fraud, changed" convenience. It is understood that, at present, three operators of overseas fraud phone block already has a definite progress, from a technical perspective, operators have the ability to better intercept technology scams tampered with caller ID phone.

It is worth noting that, in the "caller ID" scam operators often do not take responsibility, was modified, users can only bear the loss of phone fraud.

In October 2013, Mr Yang, 73, was tricked by scams tampered with caller ID phone 480,000 yuan, provide the Court with "caller ID" service operators. Recently, Guangzhou Tianhe district court verdict, Yang lost 10,000 yuan of compensation decision telecommunication operators. Case became the first "Telecom scam" victims "will win" case of operators.

Tianjin Wanhua lawyer Li Lin and other experts believe that operators such as not to tamper with the caller ID blocking on the front end, the end user is unable to independently judge the authenticity of the phone number. Only through legal means allowing operators of telecommunications fraud accountability can really forced operators to improve the level of management, and better safeguard the interests of users.

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